What Cecil the Lion Can Teach Us About Social Capital
Last week, the unfortunate death of Cecil the Lion sparked international outrage. A 13 year-old resident of Hwange National Park in Zimbabwe, Cecil was beloved – a leader of two prides and a symbol of the area’s harmonious relationship with protected wildlife. Since the story broke, Walter Palmer, the U.S. dentist who participated in the illegal hunt has experienced grave repercussions, highlighting the...
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My TEDx: 72% of HS Students Are Entrepreneurial and Corporate America Just Doesn’t Get It
According to a study done by Millennial Branding and Internships.com, 72% of high school students want to start their own business someday. 61% percent expect to start a business right out of college. Little do employers know, but Corporate America is quickly becoming the ‘back up’ option – what do to if all else fails. I was excited to share more about this problem at TEDxCentennialParkWomenwhere I spoke on the...
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Snapchat: Coming to a Workplace Near You?
Last year I gave a talk teaching Boomers who work in training and development how to learn like Millennials. The activity during this talk? To learn Snapchat. The question I got was: Why? What relevance could an app like Snapchat have in the workplace? Needless to say, I was astounded that the benefits weren’t obvious. In a room full of trainers, no one could think outside of the box on how an instant,...
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Masie Asks How To Teach Ambiguity? My Response: Use Your Millennials.
Elliot Masie asked a great question in his Learning Trends newsletter this past week: “AMBIGUITY = Embrace & Honor the Grey Area for Learning: Most instructional design is about the RIGHT answer. Standard Operating Procedures define that CORRECT approach to a problem. The vast majority of e-Learning modules test out for the learner’s ability to check the RIGHT box. But, sometimes there is not a...
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Voice of the Millennial: Workplace Culture Analysis of the Retail/Customer Service Sector
As we learned from our recent guest post author, Bill Latta, the sales industry has always been a tough nut to crack for all generations. Burnout in the sales industry is always an issue, regardless of generation. But as 15 executives shared this week regarding their first jobs, you’ve gotta start somewhere. However, Millennials are growing up and entering the workforce in a different world, where...
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Not Cut From the Same Cloth: What You Need To Engage Millennials in Sales/Customer Service Roles
The retail industry employs around 14.4 million people in the US and retail consumption represents ~66% of GDP. Millennials, with a 35% underemployment rate, find themselves often in sales roles, in retail as well as other customer-facing, repetitive work roles such as call center work. But are Millennials engaged in these jobs? The retail industry has the highest rate of employee turnover of all...
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3 Things Orgs Can Learn From How History’s Biggest Thinkers Spent Their Days
When you think about strategies that make your workforce productive and innovative, how granular have you gotten? We often benchmark companies to learn best practices, but in people management, we rarely benchmark our practices by looking at high-performing individuals. Recently, a few different designers have taken infographics to a new level by reviewing how geniuses historically have spent their day....
Read MoreFuture Focused: Top 3 Articles to Read About Gen Z
Gen Z: Child of our times They’re the kids born totally wired, the first generation who will spend their whole lives in a world where the planet’s accumulated wisdom is available instantly at the touch of a finger. And the first of them have just left school. Greg Dixon looks at what’s shaped Generation Z and wonders what they’ll become. Read More Getting to Know Gen Z Born in the 1990s and raised in the 2000s,...
Read MoreGuest Post: ABCs Of How Leaders Can Model Effective Use Of Technology
This week’s post is from fellow generational expert, Ryan Jenkins. Today’s emerging generations do not have adequate role models who balance online and offline activities well. A majority of the leaders setting the examples are either overly consumed by technology trying to keep up and chasing every new shiny digital object or they completely dismiss technology out of ignorance. Both of which are...
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Once and For All: Settling the Debate on Gen Y + Job Longevity
Article upon article upon article has been written about Gen Y and their quick turnover. I recently read an article in the London Business School that probably sounds familiar. Here’s a few highlights: I had one conversation with a very senior Generation X HR executive who described conducting a job interview with a Gen Y person, and she said that the Gen Y’er sounded as if ‘He was interviewing me! These...
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